Because we are a small clinic by choice, we can provide highly personalized service, whether it is in regard to treatment needs or the financial or insurance aspects of care. Dr. Lees and Nina work together from the time you contact us to assure that your treatment here goes as smoothly as possible.
They will give you the information to help you determine whether using insurance benefits or making self-pay arrangements is the most cost effective option. That way, you can decide what works best for you and you will know the cost of treatment before meeting with Dr. Lees. Nina also tracks your insurance claims and payments, sets up payment plans and automatic credit card payments and will assist you with any questions you have about your statements.
We make every effort to return all calls within 24 hours, if not the same day. Dr. Lees schedules her own appointments so you do not have to call other numbers or wait on hold to talk to schedulers who are not familiar with appointment times that work for you.